How to cancel a booking in ORB

You can cancel a booking by visiting ORB on the SISO app or in a or a web browser.

You can book a space at CCI by using the SISO app or in a or a web browser.

Step 1 - Login

For more information, see our guide on how to login to ORB.ORB and check your store.

Step 2 - Check your store

Make sure you are in the Creative Computing Institute store.

You will always see "Creative Computing Institute" on the sidebar, and from the Dashboard, it will also be at the top.

How to change stores

You can change stores by clicking on either of these locations. On the next screen, select the store and press "Save & Close."

Step 3 – Dashboard

From the Dashboard, when you first log in, scroll down a bit and click "Book"Manage My Bookings":

Step 3 – Find the Booking to cancel

Find the cancel button next to your booking, it may read "Cancel All" this will only cancel the booking inside its next to.

Step 4 – Space BookingReason

FromPut a reason if there is one; this is not required, and confirm the next screen, select "Space Booking":cancellation.

Please don't leave important information in this box as it may not be seen, you can always post in Slack or ask a technician for help.

Step 5 – Pick the spaceCancelled

Now you can pick from a list of Technical Resources; not all spaces are bookable; some are just first come, first served.

Step 6 – Booking

Step 6A – Acknowledge the information pop-up

When you view the resource, you may be presented with a pop-up with important information about the resource, read it then close the box:

Step 6B – Select a resource

There are 2 ways to pick your resource. By default, you will see the "Asset List," which is a scrollable list of resources and times for a given day.

In most spaces, you can also switch to the "Floor Plan" view, select a specific resource and then see its availability for the given day.

Step 6C – Selecting a day

You can click on the blue underlined date to change to another day, by default, it will show the current date:

Step 6D – Selecting a time range

You can drag the time range around left and right by pressing and holding; this can be confusing on a computer as it doesn't scroll left and right with your mouse or trackpad.

To select a time, click one on the start time, scroll (drag) to the end time, and again click once on that. The time will be highlighted in blue:

Step 6E – Confirm

If you are on the Asset List, press Book after you've selected the time.

You must now read and agree to the ORB Terms and Conditions:

Step 6F – Errors

Each resource has a different set of rules, for how near your booking can be, how many you can book at once, and for how long.

If your booking violates these rules, you'll get an error explaining that and will need to adjust accordingly:

Step 6G – Finished

You'll getsee a greenred tickbox confirming your booking.

More information about the resource

booking

Inwas the Asset List, you can click the blue underlined resource names to create a focused timeline and a picture of the item.cancelled.

This is the same as clicking on the item in the Floor Plan view:

From here, if you click the name again in ORB, it will bring up even more information about the item:

Which looks like this: